At RN&BALLPARK GEAR LLC, we are committed to delivering your outdoor gear safely and on time. Please review our shipping policy for details on processing times, shipping methods, and order tracking.
1. Order Processing
- Orders are processed within 1–3 business days after payment confirmation, excluding weekends and holidays.
- You will receive a shipping confirmation email with tracking details once your order ships.
2. Shipping Methods and Delivery Times
| Shipping Method | Estimated Delivery Time | Shipping Cost |
|---|---|---|
| Standard Shipping | 5–10 business days | Free for orders over $75; otherwise calculated at checkout |
| Expedited Shipping | 2–5 business days | Calculated at checkout |
3. Shipping Locations
- We ship to all 48 contiguous U.S. states.
- We currently do not ship to Alaska, Hawaii, U.S. Territories, P.O. Boxes, or APO/FPO addresses.
4. Order Tracking
- Tracking information will be provided by email once your order has shipped.
- It may take 24–48 hours for tracking updates to appear.
5. Damaged or Lost Shipments
- If your order arrives damaged or is lost during transit, please contact us within 48 hours at [email protected].
- Provide photos of the damaged package and items if applicable.
- We will assist you in resolving the issue and may offer replacement or refund as appropriate.
6. Incorrect or Incomplete Addresses
- Please ensure your shipping address is accurate and complete.
- RN&BALLPARK GEAR LLC is not responsible for delays or non-delivery caused by incorrect address information.
- Additional charges may apply for re-shipment or returns due to address errors.
7. Contact Us
If you have any questions regarding your shipment or need assistance:
RN&BALLPARK GEAR LLC
710 Smokey Trl Apt 404, Princeton, TX 75407
Email: [email protected]
Phone: 737-244-0431
